{"product_id":"difficult-conversations-preparation-workbook","title":"Difficult Conversations: The Preparation Workbook","description":"\u003cp\u003e\u003cstrong\u003eYou have rehearsed it in the shower, in the car and at 2am. When the moment comes, the words still come out wrong.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eDifficult Conversations: The Preparation Workbook shows you how to prepare for a difficult conversation step by step. You work out what happened, what you feel, what you need and what you want to ask for, then write it down in your own words, so you can say it calmly and listen without losing your position.\u003c\/p\u003e\u003ch3\u003eThis workbook will help you\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eGet clear on what you actually want from the conversation\u003c\/li\u003e\n\u003cli\u003eSeparate the facts from the story around them\u003c\/li\u003e\n\u003cli\u003eOpen the conversation well, and say less but mean more\u003c\/li\u003e\n\u003cli\u003eStay steady when the other person gets defensive, dismissive or shuts down\u003c\/li\u003e\n\u003cli\u003eKnow when to pause, and how to repair afterwards\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eInside\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eSafety comes before communication\u003c\/li\u003e\n\u003cli\u003eWhy difficult conversations go off track\u003c\/li\u003e\n\u003cli\u003eCheck your state, define your purpose, and separate facts from the story\u003c\/li\u003e\n\u003cli\u003eName the feeling and the need underneath the argument\u003c\/li\u003e\n\u003cli\u003eRequest, preference or boundary, plus timing and setting\u003c\/li\u003e\n\u003cli\u003eBuild a clear opening\u003c\/li\u003e\n\u003cli\u003eListening without abandoning yourself\u003c\/li\u003e\n\u003cli\u003eWhen they become defensive, dismiss, counterattack or shut down\u003c\/li\u003e\n\u003cli\u003eBoundary scripts and three worked examples, including repair after an argument\u003c\/li\u003e\n\u003cli\u003eA one-page conversation map and an after-the-conversation reflection\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eYour download\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003e31-page A4 PDF with space to write\u003c\/li\u003e\n\u003cli\u003ePrint it or fill it in on a tablet\u003c\/li\u003e\n\u003cli\u003eWritten in British English\u003c\/li\u003e\n\u003cli\u003eInstant download straight after purchase, for personal use\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cstrong\u003eNeed help holding the line?\u003c\/strong\u003e \u003ca href=\"\/products\/boundaries-without-the-guilt-digital-workbook\"\u003eBoundaries Without the Guilt\u003c\/a\u003e includes 42 boundary scripts.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eIf you feel afraid, controlled or unsafe with the person you need to speak to, put your safety first and contact a specialist support service before you prepare any conversation. This workbook is educational. It is not therapy, legal advice or a safety plan.\u003c\/em\u003e\u003c\/p\u003e\u003ch3\u003eAbout the author\u003c\/h3\u003e\u003cp\u003eNatalie Jane is a counsellor and ICF-accredited coach who supports individuals and couples through conflict, relational trauma and coercive control. She holds a Level 4 Diploma in Counselling and is the editor of The Relationship Magazine.\u003c\/p\u003e","brand":"Natalie Jane","offers":[{"title":"Digital Download","offer_id":45814704209989,"sku":null,"price":1250.0,"currency_code":"ALL","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0759\/2345\/6069\/files\/18_Difficult_Conversations_Cover.png?v=1791223864","url":"https:\/\/shop.calmmindtherapyservices.co.uk\/products\/difficult-conversations-preparation-workbook","provider":"Calm Mind Therapy Services","version":"1.0","type":"link"}